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PayPal Scam Alert

Tags:  Industry News Scam Alerts

Published by: Joe Lenane | Published Date: 19th October 2012

Members are alerted to a PayPal scam involving a fake email asking you to verify your account.

If you get an email that appears to be from Paypal asking to verify your account. DO NOT ANSWER IT. Access your account at Paypal in the normal way and report it to PayPal (see below).

If you have answered it - change your login details at contact Paypal asap.

How can I protect myself from PayPal fraud or scams?

You can help protect your account against PayPal scams by being cautious in giving out your own personal information such as first name, last name, business name, email address, password, financial information (credit card, bank account number, PIN), social security number, and driver's license number.

Tips to stay safe from PayPal fraud or scams:

  • Log in safely: To log in to your PayPal account or access the PayPal website, open a new web browser (e.g., Internet Explorer or Firefox or Chrome) and type in the following: https://www.paypal.com/
  • Check the email greeting: Emails from PayPal will always address you by your first and last name or the business name associated with your PayPal account. A PayPal scam email may include the salutation "Dear PayPal User" or "Dear PayPal Member"
  • Look out for attachments: PayPal emails will never ask you to download an attachment or a software program. An attachment found in a PayPal scam email will often contain a virus that can harm your computer or compromise your PayPal account
  • Never give out personal information: If PayPal require information from you, they will notify you in an email and request that you enter the information only after you have safely and securely logged in to your PayPal account.

Often, PayPal scams will request details such as your full name, account password, credit card number, bank account, PIN number, Social Security Number, or mother's maiden name.

To learn more about protecting your PayPal account and spotting PayPal fraud or scams, please review their Security Tips.

How do I report PayPal fraud or a PayPal Scam?

If you think you have experienced PayPal fraud or received a PayPal scam via email (e.g. a fake email pretending to be from PayPal), forward the entire email to spoof@paypal.com and delete it from your email account. If you came across a fake PayPal website, contact the PayPal Customer Service team.

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