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HSBC Customers to get Post Office Access

Tags:  Industry News Royal Mail

Published by: Joe Lenane | Published Date: 17th September 2012

HSBC has announced that from Spring 2013 their customers will be able to access their bank account at Post Office counters.

All nine million HSBC and First Direct personal current account customers will be able to enjoy enhanced, fee free access to their bank accounts at all 11,500 Post Office branches in the UK.

The following services will be available: cash withdrawals, cash deposits, cheque deposits and balance enquiries.

Alan Smith, NFRN National President said: "Such a move will give customers yet more reasons to visit their local sub Post Office, which account for some 4,000 of NFRN members so we welcome this initiative."

Brian Robertson, Chief Executive Officer of HSBC Bank plc said: "We recognise that our customers like to bank in a variety of different ways. This new partnership allows us to provide them with an additional opportunity to access their HSBC bank accounts at Post Office counters.

"This initiative extends the ways that customers can manage their money with HSBC in the manner of their choice, via our 1,200 branches and 3,600 ATMs, phone and text banking, personal internet banking or our Fast Balance mobile application."

Paula Vennells, Chief Executive of the Post Office, said:  "We are delighted to be providing nine million HSBC customers with access to their current accounts through the largest retail network in the UK.  This new partnership comes as the Post Office embarks on the biggest network investment in its history to both maintain and modernise its unrivalled estate.  This agreement means that 95% of all UK debit cardholders will have access to their money at Post Office counters."

Full details will be communicated with HSBC and First Direct personal banking customers over the next few months.

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