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NFRN Legal

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Published by: NFRN Online | Published Date: 1st January 2016

The NFRN offers FREE legal advice as part of its membership package.

NFRN Legal Plus

The NFRN has boosted the legal help it provides with the launch of NFRN Legal Plus, a comprehensive package of support to ensure that members can keep on top of complex legislation changes.

In partnership with our friends at elXtr, top quality advice is available at your fingertips with online access to legal documents, factsheets and a staff handbook that all detail the rules, policies and procedures governing employer responsibilities to help members implement good practice or adopt due diligence with regard to employment law, health and safety legislation and company law.

Accessing NFRN Legal Plus is only available through the members’ section of this website.

As a registered user – visit www and sign in using your existing username and password. Not Registered?


NFRN Legal Helpline - Call Freephone 0370 264 6949


At some stage in your retailing career you could find yourself facing a legal problem relating to test purchasing, employment legislation, trading standards, health and safety or HM Revenue & Customs.

Not only could this be very stressful, it could be expensive too as getting the professional legal help you require can be extremely costly.

That’s why we offer FREE legal advice as part of the Federation membership package.

As a member you are entitled to not only over-the-phone advice from fully trained legal experts but also a consultation with the solicitor of your choice completely free. Should matters require it you can also get up to £100,000 (subject to conditions) of legal cost cover in the event of a court case.

Manned by legal professionals, the helpline can answer questions on:

Commercial Issues Employment Issues
Trading Standards Contracts of Employment
Health & Safety Disciplinary Action
Tax Grievances
Commercial Contracts Dismissal
Landlord and Tenant Holiday Queries
Criminal Sickness Absence and Sick Pay
Licensing Redundancy
Debt Collection Resignation
Local Government Minimum Wage
Property Law Maternity and Family Friendly Rights

 To contact the NFRN Legal Advice Helpline, call the freephone number 0370 264 6949 for UK or (01) 453 7991 for Republic of Ireland.

NFRN Claims and Legal Policy

NFRN Legal provides members with protection for legal costs up to £100,000 under the following sections of cover:

Commercial Contract Disputes Property Disputes
Criminal Prosecution Data Protection
Employment Disputes Personal Injury
Tax Protection Wrongful Arrest Defence
Statutory Defence Cover  Jury Service Cover 

The NFRN Legal Policy document can be downloaded here:  NFRN Legal Policy

Additions to the policy for 2016 include: 

  • Indemnity Cover has been raised from £50k to £100k
  • Section B3 – Speeding Prosecution Defence
  • The insurer agrees to indemnify the insured against legal expenses incurred in defending a prosecution for speeding provided a conviction will result in the insured being disqualified from driving

 To contact the NFRN Legal Claims line, call the freephone number 0345 013 2945 for UK or 0044 845 013 2945 if you are calling from the Republic of Ireland.

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