How to use this website
Frequently Asked Questions
How do I register to the site?
Why should I register to the site?
Do I need to log in every time?
I've already registered but forgotten my password, what can I do?
What software do I require to view the document downloads on the site?
How can I search for content on the site?
The text on the site appears to be very small, can I change this?
If you have any questions or comments relating to the content and functions of nfrnonline.com, or have site accessibility problems please click here to contact us by e-mail.
How do I register to the site?
Go to the registration screen, enter your e-mail address, then follow the on-screen instructions.
Why should I register to the site?
Much of the content on this site is restricted to NFRN members only. All registrations are manually checked against the NFRN membership database to ensure that access to the member-only content on the site is restricted to NFRN members only.
Go to the login screen and enter the username and password you entered during registration. The login screen is also accessible via the footer of the homepage.
Do I need to log in every time?
Yes, for each new visit. NFRN online uses a temporary cookie - this simply remembers that you've logged in, enabling you to move between members-only and public pages then back again without being challenged to log in for a second time. However, it will not keep you automatically logged in if you leave the site or close down your browser.
I've already registered but forgotten my password, what can I do?
There is a username/password reminder system accessible via the member login page. Enter your e-mail address and you will be sent confirmation of your login name and password.
What software do I require to view the document downloads on the site?
NFRN online contains a range of files in either PDF or Microsoft Word format. Some are restricted to NFRN members only.
PDF files: You will need Adobe Acrobat Reader software to view these files. Acrobat Reader is free – it comes with most web browsers, and can also be downloaded from the Adobe website (www.adobe.co.uk/products/acrobat/readstep.html).
Word files: If you do not have a recent version of Microsoft Word but are running Windows, you can use Microsoft's 'Word viewer' which enables your web browser to display the documents (available from (http://www.microsoft.com/downloads/details.aspx?FamilyID=95e24c87-8732-48d5-8689-ab826e7b8fdf&DisplayLang=en). Or you can install Open Office, a free productivity suite for Linux, Mac, Solaris and Windows.
How can I search for content on the site?
Enter a word or phrase into the search window (this appears in the top right hand side of each page, beneath the main toolbar), then press search. The search will results appear in a new window.
The text on the site appears to be very small, can I change this?
All our text is scaleable, so users can increase or decrease the size to suit themselves.
If you require text to be larger, use the text size controls built into your web-browser (the software you view web pages with). To access these controls, perform the following actions:
Internet Explorer 5, 5.5, 6
- Select 'View' from the menu bar at the top of your browser
- Move down the menu box, until you reach the option labelled 'Text Size'.
- A further menu will appear from which you can select the text size you require.
Mozilla and Netscape 6
- Select ‘View’ from the menu bar at the top of your browser
- Move down the menu box until you reach the option labelled ‘Text Zoom’
- A further menu will appear from which you can select the zoom level you require
