UK Greetings is the UK’s market leading direct-to-retail publisher and manufacturer of greetings cards and associated social expression products. Based in West Yorkshire we are suppliers to all key distribution channels including major supermarkets, high street specialists, independent UK & international retailers.

American Greetings’ UK operations began in the early 1980's with the purchase of three long-established UK greeting card industry names:  Rust Craft, Celebration Arts Group and Andrew Valentine. In the late 80's the companies were merged to form one company, Carlton Cards Ltd. UK acquisitions continued in the late 1990s and 2000, resulting in the creation of the UK Greetings Group, the holding company for American Greetings interests in the UK.

These acquisitions brought together winning product portfolios and a wealth of operational and retailing experience. The UK portfolio now comprised famous brand names Hanson White (Humour), Camden Graphics (Fine Art & Contemporary), Gibson Greetings (Traditional & Cute), the Xpressions Gift Company, Special Editions (Own Brand and Charity Cards), Collage (design-led Gift Wrap) and of course Carlton Cards. On March 1st 2008, UK Greetings Ltd. became the legal entity of all American Greetings operations in the UK. In March 2008, the company also acquired Card Connection Limited - the market leader in the franchised distribution of greeting cards, gift wrap and some gift items. Card Connection was established in 1992 and has quickly grown to become the UK's largest and most successful company supplying cards on a consignment basis.

Our model line offers just over 2000 captioned designs and brings together our trusted legacy brands – Carlton Cards, Gibson Greetings, Camden Graphics & Hanson White - to offer a perfect balance by caption design and price point. By incorporating the findings of extensive consumer insight research and focusing and developing on the individual strengths of our brands, we have developed a fantastic core line that delivers just the right message, whatever the consumer preference, whatever the occasion.

Our model line brings together the best of the best and we believe it is our best line offering ever. That’s because we are the home of the best brands, with brilliant, trusted legacy card brands that have been developed and refined to ensure that they speak the language of contemporary consumers, today more than ever.

UK Greetings’ core values are integral to the success and continued development of our business. These values are the principles we adopt as we do business and impact on:

•         Our employees

•         Our community

•         The environment

•         Our suppliers

•         Our customers and our customers’ customers

At UK Greetings we:

Value and encourage innovation within our business

Accept our responsibility within our local communities

Lead the market within our industry through product innovation and excellence in customer service

Understand our responsibility for protecting the environment

Engage ethical considerations in our business operations

Support and develop our employees

Contact Us:

At UKG, we pride ourselves on providing an exemplary level of service to our customers. This is not just a corporate objective for UKG – it’s what we do!

We provide dedicated customer care correspondents who are a “one stop shop” for any query or requirement you may have. You can count on a friendly, professional and prompt response with almost 90% of calls actioned and completed the same day they are received.

At UKG, we understand your needs and appreciate that a positive affiliation between customer and supplier is vital. Together, we can ensure a mutually rewarding and satisfying business relationship.

Contact details below:

UK Greetings Ltd

Mill Sreet East, Dewsbury, West Yorkshire WF12 9AW.

Telephone:  01924 465200  Fax: 01924 453908

Email: customerfeedback@ukgreetings.co.uk


Publisher:

National Federation of Retail Newsagents

Published Date:

13-Jan-10

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